Jaquelina Iselli
IN A WORLD OF CONSTANT CHANGE, THE SIGNIFICANCE OF NAVIGATING EMPLOYEES THROUGHOUT THE CHANGE PROCESS IS BECOMING INCREASINGLY IMPORTANT.
Challenging environments that companies are working in are often made more challenging until they recognise the importance of Change Management and how it can benefit the business. If change is never considered, new system implementations may then never get used as intended or to their full benefit or people may leave for a better culture where employees feel valued and can have their opinions recognised.
Many corporations traditionally managed change through their HR team, adding it to the direct responsibilities of a Project Manager or as part of a BAU managers day to day role. The need for specialised Change Management resources is now becoming of greater importance, particularly when there are additional business pressures warranting projects to be successful. I believe we have moved past defining a successful project by making sure it was implemented on time and on budget, but also by reviewing the adaption rate and the engagement from the impacted stakeholders.
Change Management has evolved to become more than a box-ticking exercise; it involves engaging with stakeholders, working on embedding a change culture and ultimately creating an environment where change is a key element of the company’s DNA.
Since change can be found everywhere, there is a critical need for having a specialist Change Management resources. This doesn’t mean a person scattering large and complex words from textbooks, but someone who can relate to and empathise with affected employees, can understand their concerns and has the ability to guide them to help them see the advantages of the new strategy, system or process. Change might not always be beneficial to the parties involved, but the beauty of change is also the ability to experiment, to learn from past mistakes and create a better version of ourselves, and our organisation.
Through conversations with clients and candidates throughout the first quarter of 2018 we have seen organisations increasing their investment in Change, and putting more value on the outcomes it helps create. Every week Project Resource Partners are approached by companies recognising the importance of change management and wanting to increase their capability. They have come to realise that employees are their most important asset, and in many cases key to their success.
Our aim within the Change practice at Project Resource Partners is to ensure that we are consulting with our customers to enable them to embed or enhance change practices and culture. We want to understand the overall goal of what a company is trying to achieve through their change program, whether it is people, organisational or maybe process change. That allows us then to advise on solutions and people that may be best placed to help an organisation reach their objectives.
As part of our change management team, I specialise in Health and Aged Care, Education and Not for Profit sectors. This is a market that is going through extremely large transformation at the moment; often through changing the way they see the customer and also through becoming more user-oriented and data savvy. Change is constant, but we are here to assist you.
If you are looking for your next move, if you would like more insight or if you're simply seeking advice as to what's happening in this space, please do reach out.
Jaquelina Iselli
Consultant
Project Resource Partners
Level 29, 360 Collins Street, Melbourne VIC 3000 Australia
T +61 3 9949 8100 D +61 3 9949 8107
E jiselli@projectresourcepartners.com.au