Lydia Mc Williams
THE ROYAL COMMISSION IS A TOPIC THAT MANY PEOPLE I MEET WITH ARE VERY INTERESTED IN DISCUSSING AND DEBATING, ESPECIALLY THOSE WHO WORK WITHIN THE AGES CARE SECTOR ITSELF. I HAVE MET WITH MANY PEOPLE OVER THE PAST FEW WEEKS WHO HAVE SHARED STORIES WITH ME ABOUT THEIR AGEING PARENTS WHO AREN’T TOO MANY YEARS AWAY FROM REQUIRING AGED CARE SERVICES, BOTH HERE IN AUSTRALIA AND BACK HOME IN IRELAND.
We all want technology and agility to take more responsibility in this sector and many of the aged care providers seem to want to disrupt the aged care technology space. The buzzword in the sector of late appears to be ‘digital transformation’ and many of the providers are currently focusing on uplifting their digital capabilities enterprise-wide to cater to the needs of their consumers. They have a vision that everything will be ‘new’, more innovative, and more high-tech than the industry has ever seen before. It is a very exciting time for this sector from a transformational perspective whereby these organisations are recruiting many people from the fast-paced, competitive and cut-throat (only sometimes, right?) corporate sector to bring in fresh eyes, fresh ideas and fresh perspectives. The focus is on the future. Future technologies. Future ways of working. Future approaches.
Having recently read the road-map released by the Aged Care Industry Technology Council (ACIITC), I can clearly comprehend the need for technology to underpin the delivery of aged care services and ultimately to ensure choice for its’ consumers. We can only hope that the insights from this research will assist relevant policy makers to evaluate the benefits of embracing technology and provide guidance to those providers who wish to embed appropriate technology in all aspects of their operations. If you are now curious to read more on this topic (just guessing), go grab a coffee, sit back, relax and click here > http://aciitc.com.au/
Having discussed this topic with my network over the past few weeks, it seems that all we can do is hope that age care providers will break down the barriers with each other and share their data to come up with more integrated platforms and better services. One particular conversation I had recently did resonate with me on a deeper level and I would like to share that idea with you all now. That is that we will be part the first generation entering aged care who have experienced technological advances from a young age. What an interesting observation. And so true. So I guess as daily consumers of technology and human beings who are absorbed and immersed in technology every single day (even if we try to avoid it), it is only natural that we would expect an industry as essential for our well-being as aged care is, to also make advancements in this space and to one day be as technologically efficient, advanced, user-friendly and futuristic as industries such as banking and financial services, retail, media and entertainment... Watch out world, aged care is about to transform at a high-speed. Fasten your belts and enjoy the ride…
I would love to hear your thoughts on this topic, please feel free to contact me for a confidential discussion.
Lydia Mc Williams
Project Resource Partners
Level 29, 360 Collins Street, Melbourne VIC 3000
T +61 3 9949 8100 D +61 3 9949 8106