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IN THE SPOTLIGHT: INTERVIEW WITH A PROGRAMME MANAGEMENT CONTRACTOR


October 2, 2014

Demi Anderson
Programme Manager
Finance / Investment Banking 


As a contractor who specialises in Programme Management, where do you see your role fitting within an organisation embarking on a major transformation?

As Programme Manager I see my role as a member of the senior level leadership within an organisation. The role becomes a partnership with CIOs, Managing Directors, Executive Directors and Business Leaders, to successfully deliver new capabilities and transition to the desired outcome. 


What do you see as the characteristics of an excellent Programme Manager?

Excellent Programme Managers are strong leaders with good communication skills, they are focused and energetic, they are determined, they are detail-oriented and they understand the dynamics of change.

Communication is key with any change initiative and a Programme Manager will need to employ different types of communication to inform, support and inspire the adoption of new ways of working.  Always have a positive approach and continue to look for ways to overcome obstacles. Having a strong grasp of the key deliverables, including milestones and budget, is necessary.  Recognizing that introducing change is unsettling to an organization, understanding and managing the impact of the change is important.


How does an organisation best tackle transformation?

Be clear on the business case, the investment decision and the value of the benefits.  A major transformation requires effective leadership, visible commitment, authority and continuous communication with the wider organisation.   There will be a need to engage and influence stakeholders, balance programme priorities with business operations and ensure availability and allocation of required resources to the programme. 


What are the benefits to working on an interim basis verses taking on a permanent role within an organisation?

For me the benefits are that you meet and work with intelligent people from various organisations. No two organisations will ever operate in the same manner.  You gain an appreciation for the various organisational models and how they operate. This is invaluable as you can call on your experience as you consult and determine the most effective ways to implement change within an organisation.

Most organisations are unable to provide a career development or succession path for a Programme and Project Management professional.   The nature of these roles and opportunities are transient and these skills tend to be engages to assist an origination in effectively transitioning from one point to another.