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Fridays at Project Resource Partners: Empowering Teams Through Enhanced Communication

By Shae Demetriou • 13 Nov, 2023
Unleashing Communication Skills with a Deck of Cards

Generational Games ​– building a great cross-generational team.

31 Oct, 2023
​In today's diverse workforce, success often hinges on the ability to adapt and evolve. This was the focus in a recent discussion hosted by Wendy Born from Business Value Partners, to members of the National Electrical Communications Authority. Wendy was joined by our Directo r, Andrew Bath an d Senior Con sultant, Ella O’Connell . Collectively, Andrew and Ella bring over 25 years of experience in recruiting across diverse industries and successfully working with millennials and Gen Zs. ​During the discussion, they explored recruitment strategies, steps to creating thriving cross-generational teams, and the benefits Millennials and Gen Zs bring to the workplace. Below we have compiled three key takeaways from the discussion for your perusal. Dive in below! ​ ​What are the benefits of employing millennials and Gen Zs? There are a multitude of benefits that come along with employing millennials and Gen Zs within your business. Andrew and Ella discussed how younger generations are not just committed employees but also drivers of change. They challenge process, modernise business, and bring a fresh perspective that’s vital to stay relevant in today’s world. ​In Andrew’s words, “having the younger generation in our team brings diversity of thought and fresh knowledge. I get to learn different things and new technologies, and how they can add value to the business”.​

A Recruitment Internship: More than meets the eye at Project Resource Partners

By Austin Swamy and Sara Matar • 13 Jul, 2023
From a fancy office building to a simple phone call, the world of recruitment brings new experiences every day. Thanks to our internship, we were able to experience an industry that we were unaware of, but so glad we did! The recruitment industry is a niche yet important field, running to help organisations find the right person for the right job or vice versa. Specialist recruitment companies bridge the gap between client and candidate, building meaningful relationships to make sure everyone benefits. As interns, we had the privilege of experiencing this unique industry and understanding its ins and outs, which are built upon human connections. Recently, both of us were placed as interns at Project Resource Partners (PRP) and this was an interesting and eye-opening experience that allowed us both to learn and expand our understanding of the real workforce. Working almost behind the scenes, PRP are specialists in the recruitment industry focusing on business and technology transformation as well as change management. Putting the big words aside, PRP displayed their ability to act as the middleman between client and candidate and develop relations to ensure the right role finds the right person. The process of recruitment changes a business for the better, across various fields. Even though we had many preconceptions and initially felt anxious, these thoughts disappeared on our first day as we were welcomed with open arms. Being treated as real employees, we completed many of the same daily tasks our colleagues were carrying out, from candidate calling, meeting candidates and sorting through resumes! Speaking with candidates for certain active roles really allowed us to develop our communication skills in a professional setting, to build caring relationships. To add on, our technological skills improved by using certain software, and then assisting in the transfer of data to improved software which was a really exciting process. We applied our intern tasks into our own lives, by fixing up our CVs to be more eye-catching and straight to the point, and better understanding LinkedIn and Seek to use to our advantage. These responsibilities and tasks gave us tertiary students insight into what careers after our studies may entail. From this internship, our hands-on experience broadened our employability skills to make ourselves better employees for our own careers. Our placement was definitely a positive highlight, all thanks to the amazing team at PRP. They gave us the opportunity to learn and grow in a positive working environment, pushing us to improve and obtain skills which are more foreign to university students. However, we can definitely walk away feeling more accomplished and ready for the real working world. Thanks to PRP, we discovered that there is more to recruitment than meets the eye! By Sara Matar and Austin Swamy (Biomedical Science Students at Monash University)

TRANSITIONING TO OPERATIONS

Oct 10, 2017

Recently Project Resource Partners held an event in conjunction with the Australian Institute of Project Managers that discussed ‘Transitioning into Operations’. The discussion was to explore how rarely now there is a simple ‘handover’ on a project, as the point at which project delivery ends and operations begins is increasingly blurred.


To investigate this topic, we had industry experts from diverse backgrounds with sector experience in transport, utilities, health, financial services, government, emergency services and commercial services. The projects covered; automation, business transformations, new capital works, construction, facility upgrades and ICT roll-outs.


Despite this diversity there were central themes that our four speakers all agreed were integral to both the success of a project and managing the transition into operations. Below are five points that seemed to resonate across the speakers, and whilst they seem obvious the nature of different environments and structures mean that often it is far easier said than done.


Understanding who the client is?


Know who this is from the start of the project. This can be difficult; is it the founder of the project, the end user, the final customer, is it all three, or even someone else? Knowing this will help with regards to communication throughout the project life cycle and through the transition into operations.


What is the project delivering?


Understanding the desired end outcome is also very important, and ensuring that it is clarified and continually discussed throughout the lifecycle of the project. Sometimes what is wanted changes, and it’s better to know that earlier rather than later!


Accountability


Given the matrixed nature of a lot of projects it is important to understand who has overall responsibility for what, and who can make decisions of what. This ensures that when a decision needs to be made it can be made, there is someone who can make it. This is particularly important when decisions are needed quickly and where opinions may differ.


Expectation management


This is important to continually stay on top of and ensure that expectations of your end client are being met throughout the lifecycle of the project. What you can’t do is assume that you are on the right track as requirements change. In relation to the topic of the discussion it is also important to understand what the expectation is around handover and who is responsible for what.


Communication


Throughout all the above points the importance of two-way (or multi way) communication is key, and the channels need to open throughout the project and through the handover phase. The clearer these communication lines are and the more transparent the project is the more chance they have of success.


None of these things by themselves will guarantee success, and there are other areas that are needed such as governance, strong design etc. What they will do is ensure that the project has a better chance of delivering what is required and ensuring a smoother ‘Transition into Operations.’

Tags Project Manager Jobs Melbourne, Change Management, Change Analyst, Transformation Projects, Expectation management

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