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CHANGE MANAGEMENT, HAS THE PERCEPTION CHANGED?

Today’s world is in continuous movement. We have all experienced how disruptive technologies transformed aspects of both our personal and professional life – from Uber, to Airbnb to the simple fact that information is immediately available at the tip of our fingers. With our day-to-day continuously changing, is it safe to say the Change Management discipline has evolved accordingly?
Companies implement new systems, work on major upgrades and when change is not tech driven, they work on improving processes or designing a new team structure. As such, change is no longer a one-off exercise with a clear beginning and end but change is rather the only constant. The fact that change is perpetual is key when preparing the workforce to embrace change as part of their daily routine. While in the project world, Change Management has historically been perceived as a luxury rather than a necessity, if we understand Change as a continuous exercise that also changes.
It’s been demonstrated projects are implemented faster and more efficiently when Change Management is present. More importantly, change helps improve business culture and aids a workforce who is struggling to keep up with (quite often) confronting messages. One of the reasons is that change-averse stakeholders are identified earlier in the process and Change Managers can support those individuals and work with them to understand their concerns, encourage them and uplift their change capability – after all, it is an imperative skill to have in today’s world.
What does all this mean for the change community? With this shift in perception, companies are investing in change as a key resource for their teams. This obviously translates to more opportunities but also longer engagements as change is present during the full project life-cycle. There has also been an increase in permanent roles, which certainly indicates we are moving towards a more mature market.
This would not be possible without the efforts of change professionals during the past 10-15 years. Their perseverance and ability to influence stakeholders has demonstrated how Change Management helps mitigate projects risks.
If you want to continue this discussion, want to take your next step, or you are looking for change resources for your team, don’t hesitate to reach out.
Jaquelina Iselli
Consultant
Project Resource Partners
Level 29, 360 Collins Street, Melbourne VIC 3000 Australia
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+61 3 9949 8100
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+61 3 9949 8107
E jiselli@projectresourcepartners.com.au