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By Shae Demetriou 13 Nov, 2023
Unleashing Communication Skills with a Deck of Cards
31 Oct, 2023
​In today's diverse workforce, success often hinges on the ability to adapt and evolve. This was the focus in a recent discussion hosted by Wendy Born from Business Value Partners, to members of the National Electrical Communications Authority. Wendy was joined by our Directo r, Andrew Bath an d Senior Con sultant, Ella O’Connell . Collectively, Andrew and Ella bring over 25 years of experience in recruiting across diverse industries and successfully working with millennials and Gen Zs. ​During the discussion, they explored recruitment strategies, steps to creating thriving cross-generational teams, and the benefits Millennials and Gen Zs bring to the workplace. Below we have compiled three key takeaways from the discussion for your perusal. Dive in below! ​ ​What are the benefits of employing millennials and Gen Zs? There are a multitude of benefits that come along with employing millennials and Gen Zs within your business. Andrew and Ella discussed how younger generations are not just committed employees but also drivers of change. They challenge process, modernise business, and bring a fresh perspective that’s vital to stay relevant in today’s world. ​In Andrew’s words, “having the younger generation in our team brings diversity of thought and fresh knowledge. I get to learn different things and new technologies, and how they can add value to the business”.​
By Austin Swamy and Sara Matar 13 Jul, 2023
From a fancy office building to a simple phone call, the world of recruitment brings new experiences every day. Thanks to our internship, we were able to experience an industry that we were unaware of, but so glad we did! The recruitment industry is a niche yet important field, running to help organisations find the right person for the right job or vice versa. Specialist recruitment companies bridge the gap between client and candidate, building meaningful relationships to make sure everyone benefits. As interns, we had the privilege of experiencing this unique industry and understanding its ins and outs, which are built upon human connections. Recently, both of us were placed as interns at Project Resource Partners (PRP) and this was an interesting and eye-opening experience that allowed us both to learn and expand our understanding of the real workforce. Working almost behind the scenes, PRP are specialists in the recruitment industry focusing on business and technology transformation as well as change management. Putting the big words aside, PRP displayed their ability to act as the middleman between client and candidate and develop relations to ensure the right role finds the right person. The process of recruitment changes a business for the better, across various fields. Even though we had many preconceptions and initially felt anxious, these thoughts disappeared on our first day as we were welcomed with open arms. Being treated as real employees, we completed many of the same daily tasks our colleagues were carrying out, from candidate calling, meeting candidates and sorting through resumes! Speaking with candidates for certain active roles really allowed us to develop our communication skills in a professional setting, to build caring relationships. To add on, our technological skills improved by using certain software, and then assisting in the transfer of data to improved software which was a really exciting process. We applied our intern tasks into our own lives, by fixing up our CVs to be more eye-catching and straight to the point, and better understanding LinkedIn and Seek to use to our advantage. These responsibilities and tasks gave us tertiary students insight into what careers after our studies may entail. From this internship, our hands-on experience broadened our employability skills to make ourselves better employees for our own careers. Our placement was definitely a positive highlight, all thanks to the amazing team at PRP. They gave us the opportunity to learn and grow in a positive working environment, pushing us to improve and obtain skills which are more foreign to university students. However, we can definitely walk away feeling more accomplished and ready for the real working world. Thanks to PRP, we discovered that there is more to recruitment than meets the eye! By Sara Matar and Austin Swamy (Biomedical Science Students at Monash University)

THREE WAYS TO BE A BETTER BUSINESS ANALYST


Sep 18, 2018

THE CURRENT MARKET IS ONE WHERE THERE ARE A PLETHORA OF PROJECTS ACROSS MULTIPLE BUSINESS TRANSFORMATIONS, OPERATIONAL REVIEWS AND ERP IMPLEMENTATIONS. CRITICAL TO THE SUCCESS OF ALL THESE BUSINESS AND TECHNOLOGY ALIGNED PROJECTS IS THE NEED FOR BUSINESS ANALYST WHO CAN GO ABOVE AND BEYOND. GONE ARE THE DAYS WHEN A BUSINESS ANALYST WOULD SIMPLY COME IN, GATHER, DOCUMENT AND ANALYSE BUSINESS NEEDS AND REQUIREMENTS BEFORE PROVIDING A SOLUTION IN ORDER TO DEFINE OR MODIFY A BUSINESS IT SYSTEM.


Yes, a Business Analyst needs to be able to do that, but they need to be able to add so much more. Their commerciality and ability to understand not only what is needed, but why it is needed is key. It is the softer skills that will differentiate Business Analysts in the eyes of our Clients.


Given that, what do Project Resource Partners see as the three most important traits that a successful Business Analyst needs to be able to demonstrate?


UNDERSTAND THE WHY?


The Business Analysts that we find to be the most successful are those who appreciate every role will be different. What is required in terms of the day to day responsibilities may be the same, but you need to understand why a business is modifying or implementing that new business or IT system. What are they trying to achieve? Why are they trying to achieve it? What happens if they don’t? It’s about more than asking your customer a question and writing down what is asked for. Understand the real requirement – your customer’s need.


CONSTANT COMMUNICATION


Businesses like people have a habit of changing their minds, so don’t set and forget. It is important that you or someone in your project are constantly talking to stakeholders to ensure that their needs have not changed, or even that the why has not changed. Equally it is essential that you ensure you have fully understood the requirements and the why. That means keep asking questions, and keep communicating with your customers, the stakeholders and the sponsors.


SIMPLE SOLUTIONS


Once you understand the why, you’ve done the requirements gathering, analysed the needs and come up with a solution – make sure it is simple. In the background it may be highly complex, but your customer, stakeholder and sponsors need to be able to understand it and make sense of it. They want to know that it meets the why and delivers to the requirements. Can you communicate a complex solution to someone who doesn’t need to know all the detail, and ensure that it is credible and coherent?


Whilst there are many other skills and competencies that go in to making a great Business Analyst, we are finding that it is the people who can demonstrate the ability to ask why, constantly communicate and deliver simple solutions who are in the highest demand. These allow a Business Analyst to be more tailored in their approach and be a more value add proposition to a business or technology transformation.


If you are looking for your next move, if you would like more insight or if you're simply seeking advice as to what's happening in this space, please do reach out. 


Dan Corbett
Consultant
Project Resource Partners
Level 29, 360 Collins Street, Melbourne VIC 3000 Australia
T +61 3 9949 8100 D +61 3 9949 8105
E dcorbett@projectresourcepartners.com.au

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