AS A MILLENNIAL, I EMBRACE TECHNOLOGY BUT SLIGHTLY RISK ADVERSE. I AM NOT DECLARING I AM A TECHNO-PHOBIC (THOUGH I DO GIVE MYSELF TECH / SOCIAL RESTRICTIONS AND TRY MYSELF BEFORE SEEKING A YOUTUBE TUTORIAL). BUT AS WELL AS THE EXCITING PROSPECTS PRESENTED BY TECHNOLOGY, IT IS IMPORTANT TO ACKNOWLEDGE THE FRIGHT FACTORS POSED TO THE WORKFORCE AND THE VARIOUS GENERATIONS IMPACTED.
Data security, people replacement with robots, and loss of human interaction aren’t new concerns to many people. It is imperative we develop, learn and adapt with technology, not to technology.
I have recently had the opportunity to attend various industry events and workshops surrounding the topics of employee engagement, business culture and organisational development. These reaffirmed that though technology is often a huge catalyst or focus for business growth, change and efficiency, it is important the structure and people are adaptable and supported through the change and transition.
Change Management, Learning & Development and Human Resources are three core functions of a business that will help develop, support and adapt to the future of work. I've listed some key findings from conversations and events below.
Key employee attributes for the future workforce:
People management, leadership and coaching
Human connection and interpersonal skills
Problem solving and strong communications
Flexibility and empathy
Focus for business and people development to support future roles:
Become more computer literate as we become more technology dependant
Organisational behaviour and culture
Employee motivation, satisfaction and development opportunity
Hone the skills that can’t be automated or taught to technology
My experience in partnering with candidates and organisations across change management is that in many cases the introduction and growth of technology within organisations as well as change to organisational structure is happening simultaneously, and impacts employees in different ways.
Some key transformation initiatives in the market at present include HRIS implementations, Big Data programs for deeper customer understanding as well as digital capability. These initiatives are also encompassing specialist change resources to apply human-centered design, people centered implementation principles and brand awareness.
Many jobs and tasks will be sacrificed in the future but so many also morphed or newly created, so new they can’t even be distinguished right now. This is exciting and naturally as humans, let’s grow.
If you are looking for your next move, wish to discuss market insight or seeking change specialists for business transformation and projects, please do reach out.
Project Resource Partners
Level 29, 360 Collins Street, Melbourne VIC 3000 Australia
T +61 3 9949 8100 D +61 3 9949 8101